PRIVACY POLICY

Privacy Policy

Effective from 27 May 2026

This English version is provided for convenience. If there is any inconsistency, the Thai version prevails.

1. Data Controller

13 STORE Co., Ltd. ("13 STORE", "we", "our") operates the DJI 13 Store website and is the data controller under the Personal Data Protection Act B.E. 2562 (2019) (PDPA).

Contact: 065-694-6155 · LINE @dji13store

2. Information We Collect

When you use this website, we may collect the following information:

  • Automatically collected technical data — IP address, browser type, device, operating system, pages visited, time of use (via server logs and web analytics tools)
  • Cookies— used for the website's basic functions, remembering settings and analyzing usage (details in Section 5)
  • Product comparison list— stored only in your browser's localStorage and not sent to our servers
  • Information you enter through our contact channels — such as name, phone number, email, address and products you are interested in (only when you voluntarily provide it to us)

We do not collect credit card or payment information — all orders are handled via LINE or directly in store.

3. Purposes of Use

  • To provide the website and answer your questions
  • To improve the website, our service quality and the user experience
  • To analyze usage behavior in order to present suitable content
  • For marketing and publicizing promotions (with consent obtained on a case-by-case basis)
  • To comply with applicable laws

4. Legal Bases for Processing (PDPA)

  • Consent — for analytics cookies, marketing and receiving news
  • Performance of a contract — when you contact us to place an order or request a quotation
  • Legitimate interest — improving the quality of the website and preventing fraud
  • Legal obligation — preparing quotations/tax invoices

5. Cookie Policy

We use 3 types of cookies:

  • Strictly necessary cookies — keep the website working properly, e.g. remembering your comparison list
  • Analytics cookies — e.g. Google Analytics 4, used to count visitors and analyze behavior (loaded only with your consent)
  • Marketing cookies — Google Ads and Meta Pixel, for remarketing and measuring ad performance (loaded only with your consent)

You can set your cookie preferences through the Cookie Consent Banner that appears on your first visit to the website, or disable cookies in your browser settings.

6. Disclosure to Third Parties

We may share information with the following partner companies:

  • Hosting provider — Vercel Inc. (United States), which keeps standard server logs
  • Database provider — Supabase Inc. (United States), which stores product catalog and article data
  • Analytics/advertising tools — Google Analytics, Google Ads (only with consent)
  • Messaging channel — LINE Corporation (Japan), when you message our LINE OA

We do not sell your personal data to any third party.

7. Retention Period

  • Server logs / cookies: no more than 12 months
  • Contact information/quotations: 5 years (as required by tax law)
  • Transaction data: 5 years under the Revenue Code

8. Data Subject Rights

Under the PDPA, you have the following rights:

  • Request access to and a copy of your data (Right to Access)
  • Request that your data be corrected (Right to Rectification)
  • Request that your data be deleted (Right to Erasure)
  • Request that the use of your data be restricted (Right to Restrict Processing)
  • Request that your data be transferred (Right to Data Portability)
  • Withdraw your consent (Right to Withdraw Consent)
  • Object to processing (Right to Object)
  • Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC)

To exercise your rights, contact LINE @dji13store or call 065-694-6155.

9. Data Security

We use appropriate measures to protect your data, including HTTPS encryption, authentication-based access control for back-end systems, and standard data backups.

10. Changes to This Policy

We may update this policy from time to time. The latest version shows its effective date at the top. If there are significant changes, we will notify you through the website.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under the PDPA, please contact:

13 STORE Co., Ltd.
Lat Pla Khao branch: 616/6 Lat Pla Khao Road, Chorakhe Bua, Lat Phrao, Bangkok 10230
Tel: 065-694-6155
LINE: @dji13store